Reference For the team

SORT roles, states, notifications, and limits

A safe quick reference to who sees what in SORT, how to read states, and what the product does not do.

Updated 26 August 2026

Roles

Role Access
Barista Today, Shelf, and actions to confirm, correct, move, or write off batches
Manager or owner Everything a barista sees, plus Settings, Product registry, Shelves, Decisions, reports, and the event journal

The role comes from the Poster employee. The SORT sign-in email must match that employee’s login in Poster.

Visible states

  • New batch — waiting to be checked against the physical item.
  • Normal — active, with expiry not yet close.
  • Today — expires today.
  • Expired — expiry has passed; the item does not disappear without a write-off.
  • Unknown expiry — no rule exists; a barista enters the date and a manager can save the rule.
  • Sold? — SORT estimates zero remainder and asks for a physical confirmation.
  • Removed — hidden from the shelf without creating a Poster write-off.
  • Inventory health — a manager recommendation of aligned / early signal / inventory due, based on transparent accounting signals and saved at the start or end of a shift. The card names when it was checked; before the first scheduled check, it gives no recommendation. It is neither an emergency nor an automatic action.

Notifications

Shift start announces batches that are expiring and saves an inventory-health check. Shift end reminds the team about expired batches or those unable to last until the next opening, saves a fresh check, and may send a manager or owner a separate inventory reminder when at least two signals agree. A successful reminder is not repeated for seven days. Managers set the schedule and enabled notification types.

Known limits

  • SORT does not replace Poster or correct its quantities and prices.
  • SORT does not perform an inventory: the recommendation opens Poster’s existing workflow, and SORT reads the completed physical count from Poster.
  • SORT never writes off stock automatically; a person must act explicitly.
  • Suggested remainders depend on supplies, prepared batches, and sales being recorded promptly in Poster.
  • Live actions require a connection to SORT and Poster; a cached screen does not mean an action is synchronized.

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